All prices are include VAT. Transportation costs are not included
Each order will be delivered with a carrier's transportation document and the invoice that will prove the warranty is valid.
All products sold by Fattoria Montefasolo are covered by an original warranty for conformity defects according to the Legislative Decree 24/02. Damage due to misuse is not covered. Parts subject to wear due to normal use are not covered by the warranty. To make use of the warranty of a purchased product, contact the Customer Service.
Monte Fasolo offers its customers a warranty on the purchased product and the customer can avail himself herself of the withdrawal right. The law (legislative decree no. 185/99) establishes a term of 10 days from the reception of the goods to use the withdrawal right. To make use of the warranty, follow the following procedure:
or
Within ten working days from the date that the products are received, the products will have to be returned in the same conditions they were delivered.
As soon as the products are received, we will make sure they are integral and we will reimburse the paid amount within 30 days by bank transfer. The data of the current account (bank, branch/agency, IBAN) must be specified in your withdrawal letter.
In all cases, all shipment costs from/to the seller are charged to the purchaser.
Our shipments are carried out by the express carrier UPS.
They guarantee the parcel delivery in 2/3 working days all over Italy except for the smaller islands, where delivery time will be longer.
The shipment costs only 8 euros all over Italy independently from the number of purchased objects.
If nobody is present at the moment of the delivery, the carrier will leave a note; the carrier will try to deliver the goods again in the following days; in any case, the customer may contact the carrier for the delivery or for the pickup at the carrier's branch.
Monte Fasolo reserves itself one working day to pack goods and prepare administrative papers. This day is added to the time necessary for the carrier to delivery the goods. Time and methods will change according to the carrier. Saturday, Sunday and holidays must not be considered when the delivery data is calculated.
The above-mentioned time is just an indication and depends on events not subjected to our organization (such as delays by the carriers, force majeure, heavy traffic, summer or Christmas holidays, etc. ). The delivery time starts from the moment in which the order is executed and the credit is received.
Payments can be performed by credit card:
In all cases, the payment is due before goods are sent.
The sale and purchase of products displayed on the site are ruled by the legislative decree dated 6th September 2005, no. 206 specifying the Consumption Code and the Legislative Decree dated 9th April 2003 no. 70 as concerns Electronic Trading.
Step 1: Add to the cart
To buy items on the Internet site, click the "Add to cart" key from the specific page.
Click the "Add to cart" key to enter the cart. Now you can purchase from the site and add items to the cart.
After all the items that you intend to purchase are in the cart, click the Next key to continue with the order. Before clicking again to send the order, you can specify another shipment address. Please take note that the cart includes all the items from the same seller so that it is possible to confirm the purchase of all the various units in the same order. This procedure also facilitates the general procedure of order execution because it is sufficient to choose the payment methods and the shipment details of the items only once.
Step 2: Specify the order details
Click "Buy now" to enter the page relevant to the order details.
Order details
Shipment details
Specify the shipment address, specifying the name, address, postal code, town, country and telephone number.
If you want to update your profile with a new shipment address, select the data box besides "Update my contact details".
Step 3. Confirm and sign the order
Click the "Next" button to enter the order confirmation page. From this page, confirm the details of the order and the payment methods. Also check the shipment costs and the COD costs. They can be calculated by clicking the "View Calculation" links. Confirm all the details and click the "Submit order" item.
After sending the order, you will receive an email with the order details and the retailer.
Contact the retailer if required and you will receive the ordered items. If you purchase more products by means of the cart, click "Shopping cart" to continue with other orders.